Before contacting support
- Restart the app without clearing its storage.
- Confirm the app version and Android version.
- If possible, export a fresh backup before troubleshooting further.
- Do not uninstall the app when the only copy of your notebook is on the device.
Backup and recovery
pokefields has no account or developer-operated cloud backup. A JSON file you previously exported is the recovery path for a lost, replaced, or cleared local notebook. Import validates a backup before replacing current notebook data.
What to include
For a useful bug report, include:
- a short description of what you expected and what happened;
- the pokefields version and Android version;
- the screen or feature involved;
- steps that reproduce the problem, if known.
Do not attach a notebook backup, screenshot, or other personal content unless it is necessary and you choose to share it. Remove unrelated information before sending diagnostic material.
Contact
Send support and privacy enquiries to:
ashxtrem+pokefields@gmail.comEmail is handled outside the app. Information you voluntarily include is used to understand and respond to the request.
Privacy
Read the pokefields privacy policy for details about local storage, selected files, backup sharing, deletion, and contact handling.